新西兰机票网

服务条款

网站使用条款

最后修订日期为 2018 年 4 月 12 日

客户与 TOURISM INTEGRATION LIMITED之协议

欢迎访问新西兰机票网（以下简称“网站”）。网站仅用于协助客户收集旅游信息，确定是否有旅游相关的商品和服务，进行合法预订或者与旅游供应商进行交易，除这些之外不得将本网站用于其它目的。“我们”、“我们的”、“feijipiao” 和 “Tourism Integration” 等词语均指Tourism Integration Limited 及其子公司和关联公司。“Tourism Integration 合作伙伴”指通过其提供链接、内容或服务的任何联合品牌和/或链接的网站。“您”一词系指访问本网站和/或在本网站上通过我们或我们的客服代理进行预订的客户。
您仅可在不加修改地接受下述所有条款、条件及公告（统称为“使用条款”或“协议”）的情况下使用本网站。请仔细阅读这些使用条款，其中包含与责任限制和通过仲裁而非法庭解决争议相关的重要信息。您还应当阅读我们的隐私政策，它规定了您对本网站的使用，并通过引用纳入本协议。访问或使用本网站，在本网站预订任何旅游产品或服务，或与我们的客户服务中心人员联系，则表明您同意当时有效的使用条款适用。如果您不同意这些使用条款，请勿通过本网站或我们的客服人员进行预订。

使用网站

作为使用本网站的条件，您保证：

1. 您至少年满 18 周岁；

2. 您拥有创设有约束力法律义务的法定权利；

3. 您将遵守使用条款使用本网站；

4. 您仅将本网站用于为您本人或在合法授权情况下为他人进行合法预订；

5. 您将告知上述他人适用于您代其进行预订的使用条款，包括所有适用的规定和限制；

6. 您在本网站上提供的信息真实、准确、最新且完整；并且

7. 如果您拥有新西兰机票网帐户，您将需要保护您的帐户信息，并对您和其他人使用帐户进行的任何活动进行监管以及承担完全责任。

我们保留以下权利：以任何理由（包括但不限于违反使用条款）随时自行决定拒绝任何人访问本网站及获得我们提供的服务。

争议

Tourism Integration 致力于让客户满意，因此如果您有疑问或争议，我们会尽力为您解决问题。但是如果争议未能得到解决，您可以按照本部分的说明申请索赔。
您同意为我们提供机会通过联系客户支持或发送邮件support@feijipiao.co.nz，来解决与网站、我们的客服代理进行的任何交易、提供的任何服务或产品、我们作出的任何声明，或者我们的隐私政策（“索赔”）有任何关联的争议或索赔。如果我们无法在 60 天内处理索赔，您可以通过仲裁或小额诉讼法庭寻求解决，具体信息如下文所述。
除非您个人向小额诉讼法庭提出索赔并且这些法庭符合条件，否则任何索赔都将通过具有约束力的仲裁而非法庭予以解决。 这包括您对我们、我们的子公司、旅游供应商，或者对经我们提供产品或服务的公司（它们是这一仲裁协议的受益方）提起的任何索赔。这也包括您在接受这些使用条款之前提起的任何索赔，无论此前版本的使用条款是否需要仲裁。
仲裁中没有法官或陪审团，并且法庭对仲裁裁决的审查有限。然而，仲裁员可以基于个人决断做出与法庭相同的赔偿和救济裁决（包括法定赔偿、律师费和花销），并且必须与法庭一样遵循和施行这些使用条款。
用于解决索赔的任何程序都将基于个案实施，不会按类别、合并或进行代表性诉讼。 如果出于任何原因使得索赔程序通过法庭而非仲裁进行，我们均放弃申请陪审团审判的任何权利。仲裁决定可经由任何具备合法管辖权的法庭确认。

禁止的活动

本网站上的内容和信息（包括但不限于旅游服务的价格和可用性）以及提供该等内容和信息所使用的基础设施均为我们或我们的供应商和提供商的专有财产。尽管您可以对通过本网站预订的旅行或服务的旅行计划（及相关文档）进行有限数量的复制，但您同意不会对本网站上提供的或通过本网站获得的任何信息、软件、产品或服务进行修改、复制、分发、传播、展示、演示、再造、发布、许可、据以创作衍生作品、转让、销售或转售。另外您同意不执行以下操作：

1. 出于任何商业目的使用本网站或其内容；

2. 进行任何投机性、虚假或欺诈性的预订或根据任何预测性需求进行预订；

3. 未获得我们的明示书面同意，出于任何目的、使用任何机器人软件、爬虫软件、刷屏软件或其他自动方式或任何手动流程获取、监视或复制本网站的任何内容或信息；

4. 违反本网站上任何机器人排除标头中的限制，或者绕开或回避旨在防止或限制访问本网站的其他手段；

5. 实施任何导致或可能导致（由我们决定）我们的基础设施负载过重的行为；

6. 未获得我们的明示书面同意，出于任何目的深链接至本网站的任何部分（包括但不限于任何旅游服务的购买路径）；或者

7. 未事先获得我们的书面授权，以“框架”、“镜像”或其他方式在任何其他网站中包含本网站的任何部分。

如果您的预订或帐户存在欺诈、滥用或可疑活动迹象，feijipiao.co.nz 可以取消与您的姓名、电子邮件地址或帐户相关的任何旅游或服务预订，并关闭任何相关的 feijipiao.co.nz 帐户。如果您已进行任何欺诈活动，feijipiao.co.nz 保留采取任何必要法律行动的权利，并且您可能需要因此向 feijipiao.co.nz 赔偿金钱损失，包括诉讼费用和损害赔偿。如对预订取消、帐户冻结或关闭存在异议，请联系 feijipiao 客服部。

隐私政策

Tourism Integration Limited主张保护您的隐私。请点击此处查看我们当前的隐私政策，了解我们的常规做法。如上所述，该政策还规定了您对本网站的使用，并通过引用：隐私政策而纳入本协议。

供应商的规则和限制

附加条款和条件将适用于您选择的旅游相关商品和服务的预订与购买。 请仔细阅读这些附加条款条件。尤其是，如果您已购买了飞机票，请务必阅读供应商在供应商网站发布的所有载运条款与条件。对于您选择与之进行交易的任何供应商，您同意遵守其购买条款与条件，包括但不限于支付全部应付金额，遵守供应商的费用、产品或服务的可用性方面的规定与限制。飞机票价仅在购买完成和机票发放后才有保障。航空公司和其他旅游供应商可以变更价格，恕不另行通知。如果我们没有按时收到您的全额付款，我们有权取消您的预订。
Feijipiao 可能会向客户提供预订两张单程票组合，而非往返机票的机会。两张单程机票的价格通常更便宜，而且航班的选择范围更广，您可以选择相同的航空公司，也可选择不同的航空公司。与往返机票不同，每张单程机票都会受到所属航空公司的规定、限制和费用的影响。如果其中一个航班受到航空公司变更的影响（如航班取消或改期），客户就必须改签另一个航班，客户须负担改签未受影响航班所产生的所有费用。
对于某些低成本航空公司，您的航班票价已从其它货币换算为您的本地货币，便于您估计购票金额。因此，当您预订时，由于汇率波动航空公司从您的信用卡上所扣取的金额可能略有不同。您的对账单可能还包括您的发卡机构处理交易时产生的适当费用，以及进行国际购物时产生的任何适当税款。
法律禁止在通过行李中夹带或是随身的方式携带任何危险品登机。危险品包括爆炸物、压缩气体、可燃性液体和固体、氧化剂、毒物、腐蚀性和放射性物质。示例：油漆、打火机液、烟花、催泪瓦斯、氧气瓶和放射性药品。特殊例外情况有，行李中的少量（总计最多 70 盎司）药品和盥洗用品，以及随身携带的某些烟草用品。
您确认，一些提供某些服务和/或活动的第三方供应商可能要求您先签署免责声明书后，再参加他们提供的服务和/或活动。您明白，任何违反上述供应商规则和限制的行为均可能导致您的预订被取消、导致您被拒绝访问相应的旅游产品或服务、导致您丧失所支付的预订费用、和/或导致我们将该违反行为对我们造成的任何费用记入您帐户。

退改服务费

自愿改签的服务费为每张机票NZ$25/人，非自愿改签的服务费为每张机票NZ$10/人；自愿退票的服务费为每张机票NZ$50/人，非自愿退票的服务费为每张机票NZ$30/人。

*什么是自愿和非自愿？

自愿：您的航班仍按计划起飞。

非自愿：航空公司取消了你的全部或部分航班。

银行、信用卡及第三方支付费用

一些银行和信用卡公司、支付服务商会收取国际交易费用。如果您在本国以外地区使用信用卡预订，那么您的银行或支付服务商可能会将付款金额转换成您的当地货币，并向您收取兑换手续费。这就意味着，您的信用卡或借记卡对账单上所列金额可能为当地货币，因此与本网站预订账单摘要页面上显示的数字不同。另外，如果您的信用卡发卡行不在本国，则可能会产生国外交易费。银行、发卡公司、支付服务商可能会将预订国际旅游视作国际交易，因为 Tourism Integration Limited 可能会将您的付款转给国际旅游提供商。货币汇率和国外交易费用由您的银行于处理交易当天独自决定。如果您对此类费用或预订所适用的汇率有任何疑问，请联系您的银行或支付服务商。

国际旅游

您负责确保您符合外国人入境要求，确保您的旅游证件，如护照和签证（过境、商务、旅游及其他）齐全并满足任何其他外国人入境要求。 Tourism Integration 不具备有关外国人入境要求或旅游证件的专业知识。在预订国际旅行目的地之前，我们强烈建议客户查看旅行禁令、警告、通告及相关政府发布的公告。
护照和签证：您必须咨询相关大使馆或领事馆了解相关信息。要求可能会有变化，在预订和动身之前，您应适时了解最新的信息。如果因您没有携带任何航空公司、管理机构或国家（包括您只是过境的国家）要求的正确的护照、签证或其他旅游证件而被拒绝登机或进入任何国家，我们不承担任何责任。这包括飞机造成的全部停留，即使您没有离开飞机或机场。
健康：推荐的旅游接种可能发生变化，您应在动身之前咨询您的医生，了解当前推荐的接种疫苗。您应负责确保您满足所有健康入境要求，进行推荐的接种，携带所有推荐的药物，并遵守与您的旅途相关的所有医嘱。
灭虫：尽管不常发生，但大多数国家/地区保留在明显对公共卫生、农业或环境构成威胁时，对飞机进行灭虫的权力。国际卫生组织和国际民航组织已批准下述灭虫程序： (1) 乘客在飞机上时在客舱内喷洒雾化杀虫剂，或者 (2) 乘客不在飞机上时用残留杀虫剂处理航空器内表面。有关更多信息，请参见：http://ostpxweb.dot.gov/policy/safetyenergyenv/dis...
Tourism Integration 提供针对具体国际目的地的旅游产品预订服务，并不代表或保证在此地区旅游是可取的或无风险的，Tourism Integration 也不对到此目的地旅游可能造成的损害或损失承担任何责任。

免责声明

本网站上公布的信息、软件、产品及服务可能存在误差或错误，包括定价错误。特别要指出的是，Tourism Integration 公司以及 Tourism Integration 合作伙伴不保证本网站上显示的酒店、航班、游轮、租车以及其他旅行产品和服务的信息和描述（包括但不限于定价、照片、酒店服务/设施列表、一般产品描述等）的正确性，也不对与此类信息和描述相关的任何错误或其他误差承担任何责任。此外，Tourism Integration明确保留纠正我们网站上的任何定价错误和/或暂停按照错误价格进行的预订的权利。在此种情况下，如适用，我们会向您提供以正确价格保留暂停的预订的机会，我们亦可以取消您的预订而不用受到惩罚。

Tourism Integration 公司、Tourism Integration 合作伙伴及其各自的供应商不对本网站上所包含的信息、软件、产品和服务针对任何目的的适用性做任何声明；在本网站上包含或提供任何产品或服务不构成 Tourism Integration 公司或 Tourism Integration 合作伙伴对此类产品或服务作出的任何认可或推荐。所有此类信息、软件、产品及服务均“按原样”提供，不含有任何保证。Tourism Integration 公司、Tourism Integration 合作伙伴及其各自的供应商拒绝承认任何担保及条件，即本网站、网站服务器或 Tourism Integration 公司、Tourism Integration 合作伙伴和/或其各自的供应商所发送的任何电子邮件不含病毒或其他有害组件。Tourism Integration 公司、Tourism Integration 合作伙伴及其各自的供应商在此拒绝承认与此信息、软件、产品和服务有关的所有担保及条件，包括所有对适销性、特定用途适用性、产权和非侵权性的默示担保及条件。

在本网站上提供旅行服务或其他服务的承运商、酒店及其他供应商为独立的立约方，并非 Tourism Integration 公司或 Tourism Integration 合作伙伴的代理或员工。Tourism Integration 公司和 Tourism Integration 合作伙伴不对任何此类供应商的行为、错误、失职、声明、担保、违规或疏忽负责，也不对由此造成的任何人身伤害、死亡、财产损害或由此产生的其他损害或费用负责。如果发生延迟、取消、过量预订、罢工、不可抗力或其他超出直接控制范围之事由，Tourism Integration 公司和 Tourism Integration 合作伙伴不承担任何责任且不予退款，并且不对任何额外费用、失职、延迟、重新安排路线或任何政府或机构的行为负责。

对于您访问、展示或使用本网站引起或与此相关，或与延迟或无法访问、展示或使用本网站相关的任何直接、间接、惩罚性、附带性、特殊或后果性损害赔偿（包括但不限于您对本网站上的观点的依赖；任何计算机病毒、信息、软件、链接的网站、通过本网站获取的产品和服务；或由访问、展示或使用本网站引起），Tourism Integration 公司、Tourism Integration 合作伙伴和/或其各自的供应商在任何情况下均不承担责任，不论是基于过失论、合约、侵权、严格责任、消费者保护法或其他，且即使在 Tourism Integration 公司、Tourism Integration 合作伙伴和/或其各自的供应商已被告知该类损害赔偿的可能性的情况下也是如此。

尽管有以上规定，但如果 Tourism Integration 公司、Tourism Integration 合作伙伴或其各自的供应商被认定对由任何上述情形引起或与之相关的任何损失或损害负有责任，则 Tourism Integration 公司、Tourism Integration 合作伙伴和/或其各自的供应商的责任在任何情况下总计不得高于以下费用中的较高者：(a) 您为本网站上的此类交易向 Tourism Integration Limited支付的服务费用，或 (b) 一百新西兰元 (NZ$100.00) 或以当地货币计算的等值金额。
责任限制反映了双方之间的风险分配。如果本使用条款所述的任何有限补救未能达到其基本目的，本节所述限制将继续有效并适用。本使用条款规定的责任限制有利于 Tourism Integration 公司、Tourism Integration 合作伙伴和/或其各自的供应商。

赔偿

对于第三方因下列原因向 Tourism Integration 公司、Tourism Integration 合作伙伴和/或其各自的供应商及其任何高管、总监、员工和代理提出的任何索赔、诉讼、要求、追偿金、损失、损害赔偿金、罚款、罚金或其他任何类型或性质的费用或开支，包括但不限于合理的法律费用和会计费用，您同意为其进行辩护并进行相应赔偿：

1. 您违反本使用条款或使用条款引用的文档；

2. 您违反任何法律规定或影响第三方权利；

3. 您对此网站的使用。

第三方网站链接

本网站可能含有 Tourism Integration Limited之外的第三方运营的网站超链接。该等超链接仅供您参考。我们对此类网站没有控制权，不对此类网站的内容或隐私权或其他做法负责。此外，您应采取预防措施，确保您选择的任何链接或您下载的软件（不论从此网站还是其他网站）不含病毒、蠕虫、特洛伊木马病毒、缺陷及其他具有破坏性的项目。我们包含对此类网站的超链接不意味着我们认可此类网站的内容，或与此类网站的运营商有任何关系。

此网站提供的软件

可以从本网站或通过包括 Tourism Integration 移动应用（以下简称“移动应用”）在内的移动应用商店下载的任何软件（以下简称“软件”），均为 Tourism Integration 公司和/或我们各自供应商的受版权保护的产品。您对此类软件的使用受最终用户许可协议（如果有）的条款约束，该协议与软件同时提供或包含在软件中（以下简称“许可协议”）。您只有首先同意附于软件或软件所含的许可协议的条款，才能安装或使用该软件。对于本网站上可以下载的没有随附许可协议的任何软件，我们特此授予您（用户）有限的、个人的、非独占且不可转让的许可，以根据本使用条款下载、安装和使用软件和/或移动应用，以查看或以其他方式使用本网站和/或访问移动应用中可用的内容和信息（包括但不限于旅游服务的价格与可用性），但不得用于其他目的。
请注意，所有软件（包括但不限于本网站上包含的所有 HTML 代码和 Active X 控件）均为 Tourism Integration 公司、Tourism Integration 合作伙伴和/或我们各自的供应商所有，受版权法和国际公约的相关规定的保护。软件的任何复制或再分发均受到明令禁止，且可能导致严重的民事和刑事处罚。违反者将面临最大程度的起诉。
在不影响前述规定的情况下，明令禁止将软件复制到任何其他服务器或地点进行复制或再分发。如果需要授权软件，将仅根据许可协议的条款进行授权。
您的移动设备必须连接至互联网，以使移动应用正常运行。您应负责进行所有必要的安排，以使您的移动设备连接至互联网，您还应承担服务供应商向您收取的移动应用收发数据所产生的全部费用（包括但不限于数据漫游费用）。正如我们的隐私政策所述，作为正常运行的一部分，移动应用将会自动传送少量的数据，包括您使用移动应用的方式、您访问的内容、应用程序在使用时遇到的技术错误或问题。使用移动应用，即表明您确认并同意对此类信息的自动收集。

货币换算器

如果本网站提供货币换算器，则下述条款和条件适用：汇率基于各种公开来源提供的数据，仅供参考。我们没有验证汇率的准确性，实际汇率可能有所变化。货币报价并非每天更新。请检查货币转换器功能上的日期，了解最新更新之日的汇率。此应用程序提供的信息被认为是准确的，但 Tourism Integration 公司、Tourism Integration 合作伙伴和/或我们各自的供应商不担保或保证其准确性。在将此信息用于金融目的时，我们建议您咨询合格的专业人员，查证汇率的准确性。我们不授权将此信息用于您个人使用之外的任何目的，明确禁止您转售、再分发此信息和将其用于商业目的。

点评、评论、照片和其他提交内容

我们欢迎您提出反馈意见和建议。请注意，通过电子邮件、在本网站上发布内容或以其他方式向本网站提交内容（包括任何酒店点评、照片、视频、问题、评论、建议、想法或类似内容，统称“提交内容”），即表明您向 Tourism Integration 以及我们通过其提供服务的关联、联合品牌和/或链接的网站合作伙伴（统称“Tourism Integration 合作伙伴”）授予非独家、免版税、永久、可转让、不可撤销且完全可转让许可的权限进行以下行为：(a) 在全球范围内现在已知或以后出现的任何媒体上使用、复制、修改、改编、翻译、分发、发布、据此创作衍生内容、公开展示及演示此类提交内容；以及 (b) 使用您在此类提交内容中提交的姓名。您确认，Tourism Integration 公司可以自行选择提供您的点评或评论的归属信息，该类提交内容可能会与我们的供应商合作伙伴分享。您进一步授权 Tourism Integration 公司，可以对违反这些使用条款而侵犯您或 Tourism Integration 公司在该提交内容中的权利的个人或实体依法进行追究。您确认并同意，意见不具有机密性和专属性。您明确放弃您所提交内容的任何“著作人身权”（包括归属权或完整权），并同意您对我们、Tourism Integration 合作伙伴或者我们的任何合作伙伴或被许可人发布、使用、修改、删除或利用您的提交内容无任何异议。我们对您发布或提交的任何意见概不负责。对于您的评论，我们无发布的义务；我们可以全权决定要在网站发布哪些评论。如果您不同意这些使用条款，则请勿向我们提供任何意见。
您对您的意见内容（特别是，包括但不限于发布到此网站的评论）负有完全责任。您不得向/从本网站发布或散播以下内容： (i) 任何不合法、恐吓、诽谤、中伤、淫秽、色情信息，或者侵犯公开权和/或隐私权或违反任何法律的其他材料或内容；(ii) 任何商业材料或内容（包括但不限于筹集资金、任何商品或服务的广告或推广）；以及 (iii) 侵犯、滥用或违反任何第三方的任何版权、商标、专利权或其他专有权利的任何材料或内容。对于违反上述限制所造成的损害，或您在此网站上发布的内容所造成的其他任何伤害，您应独自承担全部责任。您确认，Tourism Integration 可以行使针对您提交的任何内容的权利（如使用、出版、删除），恕不另行通知。
所有提交的照片均应符合我们以下的《照片提交指导准则》。
对于最终用户通过我们网站所提交的照片，Tourism Integration 不主张所有权、声称有关联或对其表示认可。
对于第三方针对本网站内容（包括任何提交内容）侵犯上述第三方的版权而提出索赔，Tourism Integration 对该等第三方权利的主张政策见下述“版权侵犯索赔”。

版权和商标声明

此网站上全部内容均归 ©2018 Tourism Integration Limited，版权所有。保留所有权利。 Tourism Integration、feijipiao.co.nz徽标均是 Tourism Integration Limited所有。本使用条款中提及的其他徽标和产品及公司名称可能是其各自所有者的商标。 Tourism Integration Limited对网站上 Tourism Integration Limited之外各方运营的内容不承担责任。
如果您注意到存在对我们品牌的侵权行为，请通过邮件告知我们 support@feijipiao.co.nz。此电子邮件地址只负责处理品牌侵权的相关信息。

帐户终止

对于侵犯他人任何知识产权的用户，不论是否为多次侵权，Tourism Integration 均可以自行限制该用户对网站的访问和/或终止其帐户。如果您认为某帐户持有人或订户为屡次侵权人，请在提交通知时提供充分的信息，以便我们查证该帐户持有人或订户是否为屡次侵权人。

侵权材料通知

如果您有充分的理由认为我们托管的材料侵犯了您的版权，您（或您的代理人）可寄给我们一则书面通知，通知中包含以下信息。请注意，如果您的投诉填写不当或不完整，我们将不会处理您的投诉。您在通知中有关正在侵权的内容或活动的任何虚假陈述均有可能使您面临损害赔偿。

1. 明确指出您声称受到侵权的受版权法保护的作品。

2. 明确指出本网站上您声称受到侵权的材料，例如指向侵权材料的链接。

3. 您的姓名、地址、电子邮件地址和电话号码。

5. 声明“通知中的信息准确无误，并且投诉方已获得授权，可代表宣称受到侵犯的专属权利的所有人 - 如有不实，当受伪证罪之处罚。

6. 通知必须由已获授权的人签署，此人有权代表宣称受到侵犯的专属权利的所有人。

您可将您的通知发送到我们的电子邮件地址：support@feijipiao.co.nz。

专利声明

Tourism Integration 公司拥有的一个或多个专利可能适用于本网站和适用于可以通过本网站访问的功能和服务。本网站的部分页面是在一个或多个专利的许可下运营。其他专利正在申请中。
您同意签署本协议或使用本网站不代表您和 Tourism Integration 公司之间存在合资、合作或雇佣关系。
我们对该协议的履行遵从现有法律及法务流程。对于您对本网站的使用或您向我们提供或我们收集的关于该使用的信息，该协议不限制我们使用这些信息以遵守执法部门或其他政府或法律请求或要求。
若该协议的任一部分被确认为无效、违法或不可执行，其余条款的有效性、合法性和可执行性将不受到任何形式的影响或损害。我们在任何时间对该协议中任一条款的执行失败或延迟执行不代表我们放弃在未来执行该条款或其他任何条款的权利。
本协议（以及本协议所引用的任何其他条款和条件）构成您与 Tourism Integration Limited之间就本网站、我们的服务以及您与我们之间的交易和关系而达成的完整协议，并取代我们双方所有先前或当前的电子、口头或书面通信和建议。协议的打印版和任何电子形式的通知在基于协议或与协议有关的司法或行政诉讼中应受到同样范围的采纳，并应和其他最初以印刷形式产生并维护的业务文件及记录一样受相同条件的约束。
此网站提及的虚构公司名、产品名、人名、人物和/或数据无意描述任何真实的个人、公司、产品或事件。
我们保留本协议没有明确授权的所有权利。

服务帮助

如需快速获取问题的答案或我们的联系方式，请访问我们的客户支持中心。

Website Terms of Use

Last Revised on 10^th February, 2017

AGREEMENT BETWEEN CUSTOMER AND TOURISM INTEGRATION LIMITED

Welcome to the feijipiao.co.nz website (the "Website"). This Website is provided solely to assist customers in gathering travel information, determining the availability of travel—related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms "we", "us", "our", “feijipiao” and "Tourism Integration" refer to Tourism Integration Limited, a corporation, and its subsidiaries and corporate affiliates. “Tourism Integration Partner” means any co-branded and/or linked website through which we provide links, content or service. The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.
This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Terms of Use” or "Agreement"). Please read these Terms of Use carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than in court. You should also read our Privacy Policy, which also governs your use of the Website, and is incorporated by reference in this Agreement. By accessing or using this Website, booking any reservations for travel products or services on this Website, or contacting our call center agents, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or book any reservations through this Website or our call center agents.

USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that:

1. you are at least 18 years of age;

2. you possess the legal authority to create a binding legal obligation;

3. you will use this Website in accordance with these Terms of Use;

4. you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act;

5. you will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;

6. all information supplied by you on this Website is true, accurate, current and complete; and

7. if you have an feijipiao.co.nz account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you.

We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms of Use.

DISPUTES

Tourism Integration is committed to customer satisfaction, so if you have a problem or dispute, we will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this section.
You agree to give us an opportunity to resolve any disputes or claims relating in any way to the Website, any dealings with our customer service agents, any services or products provided, any representations made by us, or our Privacy Policy (“Claims”) by contacting Customer Support or sending email to support@feijipiao.co.nz. If we are not able to resolve your Claims within 60 days, you may seek relief through arbitration or in small claims court, as set forth below.
Any and all Claims will be resolved by binding arbitration, rather than in court, except you may assert Claims on an individual basis in small claims court if they qualify. This includes any Claims you assert against us, our subsidiaries, travel suppliers or any companies offering products or services through us (which are beneficiaries of this arbitration agreement). This also includes any Claims that arose before you accepted these Terms of Use, regardless of whether prior versions of the Terms of Use required arbitration.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including statutory damages, attorneys’ fees and costs), and must follow and enforce these Terms of Use as a court would.
Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a Claim proceeds in court rather than in arbitration we each waive any right to a jury trial. An arbitration decision may be confirmed by any court with competent jurisdiction.

PROHIBITED ACTIVITIES

The content and information on this Website (including, but not limited to, price and availability of travel services) as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

1. use this Website or its contents for any commercial purpose;

2. make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;

3. access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

4. violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;

5. take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;

6. deep—link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or

7. "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.

If your booking or account shows signs of fraud, abuse or suspicious activity, feijipiao.co.nz may cancel any travel or service reservations associated with your name, email address or account, and close any associated feijipiao.co.nz accounts. If you have conducted any fraudulent activity, feijipiao.co.nz reserves the right to take any necessary legal action and you may be liable for monetary losses to feijipiao.co.nz, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact Feijipiao Customer Service.

PRIVACY POLICY

Tourism Integration Limited believes in protecting your privacy. Please click here to review our current Privacy Policy, which also governs your use of the Website and, as stated above, is incorporated by reference, to understand our practices: Privacy Policy.

SUPPLIER RULES AND RESTRICTIONS

Additional terms and conditions will apply to your reservation and purchase of travel—related goods and services that you select. Please read these additional terms and conditions carefully. In particular, if you have purchased an airfare, please ensure you read the full terms and conditions of carriage issued by the Supplier, which can be found on the Supplier’s website. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. Airfare is only guaranteed once the purchase has been completed and the tickets have been issued. Airlines and other travel suppliers may change their prices without notice. We reserve the right to cancel your booking if full payment is not received in a timely fashion.
feijipiao.co.nz may offer Customers the opportunity to book a reservation for a combination of two one—way tickets instead of a roundtrip ticket. Combined one-way tickets may provide a greater choice of flights, are often cheaper and can be combined on the same airline or on different airlines. Unlike roundtrip tickets, each one-way ticket is subject to its own rules, restrictions, and fees. If one of these flights is affected by an airline change (e.g. cancellation or rescheduling) that causes a Customer to make changes to the other flight, the Customer will be responsible for any fees incurred for making changes to the unaffected flight.
For certain low-cost carriers, the price of your flight has been converted from a different currency for convenience purposes to provide you an estimate of the amount of the purchase in your local currency. As a result, when you book, the amount charged to your credit card by the airline may be slightly different due to currency fluctuations. Your statement may also include a applicable fee from your card issuer to process the transaction plus any applicable taxes for international purchases.
Law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person.
You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

BANK, CREDIT CARD, AND PAYMENT SERVICE PROVIDER FEES

Some banks, credit card companies, and payment service providers impose fees for international transactions. If you are making a booking from outside of your home country on a credit card, your bank and payment service providers may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement, or payment service statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of your home country. Booking international travel may be considered to be an international transaction by the bank, card company, or payment service provider since Tourism Integration Limited may pass on your payment to an international travel supplier. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

INTERNATIONAL TRAVEL

You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. Tourism Integration has no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.
Passport and Visa: You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date information before booking and departure. We accept no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport.
Health: Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.
Disinsection: Although not common, most countries reserve the right to disinsect aircraft if there is a perceived threat to public health, agriculture or environment. The World Health Organization and the International Civil Aviation Organization have approved the following disinsection procedures: (1) spray the aircraft cabin with an aerosolized insecticide while passengers are on board or (2) treat the aircraft's interior surfaces with a residual insecticide while passengers are not on board. For more information, see:http://ostpxweb.dot.gov/policy/safetyenergyenv/dis...
BY OFFERING RESERVATIONS FOR TRAVEL PRODUCTS IN PARTICULAR INTERNATIONAL DESTINATIONS, TOURISM INTEGRATION DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

LIABILITY DISCLAIMER

The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, the Tourism Integration Companies and Tourism Integration Partners do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, Tourism Integration Limited expressly reserves the right to correct any pricing errors on our Website and/or reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your reservation at the correct price or we will cancel your reservation without penalty.
The Tourism Integration Companies, the Tourism Integration Partners and their respective suppliers make no representations about the suitability of the information, software, products and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by the Tourism Integration Companies or the Tourism Integration Partners. All such information, software products, and services are provided “as is” without warranty of any kind. The Tourism Integration Companies, the Tourism Integration Partners and their respective suppliers disclaim all warranties and conditions that this Website, its servers or any email sent from the Tourism Integration Companies, the Tourism Integration Partners and/or their respective suppliers are free of viruses or other harmful components. The Tourism Integration Companies, the Tourism Integration Partners and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.
The carriers, hotels and other suppliers providing travel or other services on this Website are independent contractors and not agents or employees of the Tourism Integration Companies or the Tourism Integration Partners. The Tourism Integration Companies and the Tourism Integration Partners are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. The Tourism Integration Companies and the Tourism Integration Partners have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.
In no event shall the Tourism Integration Companies, the Tourism Integration Partners and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including, but not limited to, your reliance upon opinions appearing on this Website; any computer viruses, information, software, linked sites, products and services obtaining through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if the Tourism Integration Companies, the Tourism Integration Partners and/or their respective suppliers have been advised of the possibility of such damages.
If, despite the limitation above, the Tourism Integration Companies, the Tourism Integration Partners or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of the Tourism Integration Companies, the Tourism Integration Partners and/or their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to Tourism Integration Limited in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (NZ$100.00) or the equivalent in local currency.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of the Tourism Integration Companies, the Tourism Integration Partners, and/or their respective suppliers.

INDEMNIFICATION

You agree to defend and indemnify the Tourism Integration Companies, the Tourism Integration Partners, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

1. your breach of these Terms of Use or the documents referenced herein;

2. your violation of any law or the rights of a third party; or

3. your use of this Website.

LINKS TO THIRD-PARTY SITES

This Website may contain hyperlinks to websites operated by parties other than Tourism Integration Limited. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

SOFTWARE AVAILABLE ON THIS WEBSITE

Any software that we make available to download from this Website ("Software") or through your mobile application store, including the Tourism Integration mobile application (the "Mobile Application") is the copyrighted work of the Tourism Integration Companies and/or our respective suppliers. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, non-exclusive, nontransferable license to download, install and use the Software and/or the Mobile Application for viewing and otherwise using this Website and/or accessing the content and information available within the Mobile Application (including, without limitation, price and availability of travel services) in accordance with these Terms of Use and for no other purpose.
Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by the Tourism Integration Companies, Tourism Integration Partners, and/or our respective suppliers, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.
Your mobile device must be connected to the internet for the Mobile Application to function correctly. You are responsible for making all arrangements necessary for your device to have internet connectivity and are responsible for all sums your service provider may charge you arising out of the Mobile Application transmitting and receiving data (including but not limited to data roaming charges). As further described in our Privacy Policy, the Mobile Application will automatically transfer a small amount of data as part of its normal operation, including how you use the Mobile Application, which Content you access, and technical errors or problems which the Application may encounter while being used. By using the Mobile Application, you acknowledge, agree and consent to the automatic collection of this information.

CURRENCY CONVERTER

If a currency convertor is available on the Website, the following terms and conditions apply: Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the currency converter feature for the day that currency was last updated. The information supplied by this application is believed to be accurate, but the Tourism Integration Companies, the Tourism Integration Partners, and/or our respective suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not NZthorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

REVIEWS, COMMENTS, PHOTOS AND OTHER SUBMISSIONS

We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any hotel reviews, photos, videos, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you grant Tourism Integration and the affiliated, co-branded and/or linked website partners through whom we provide service (collectively, the " Tourism Integration Partners"), a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that the Tourism Integration Companies may choose to provide attribution of your comments or reviews at our discretion, and that such submissions may be shared with our supplier partners. You further grant the Tourism Integration Companies the right to pursue at law any person or entity that violates your or the Tourism Integration Companies' rights in the Submissions by a breach of these Terms of Use. You acknowledge and agree that Submissions are non-confidential and non-proprietary. You expressly waive any and all ‘moral rights’ (including rights of attribution or integrity) that may subsist in your Submissions and agree that you have no objection to the publication, use, modification, deletion or exploitation of your Submissions by us, the Tourism Integration Partners or any of our partners or licensees. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these Terms of Use, please do not provide us with any Submissions.
You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that Tourism Integration may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you.
All photos submitted are subject to our Photo Submission Guidelines below.
Tourism Integration claims no ownership, affiliation with, or endorsement of any photos that are submitted by end users through our sites.
Tourism Integration’s policies with respect to claims by third parties that the content of the Website, including the content of any Submissions, infringes the copyrights owned by said third party can be found in the Claims of Copyright Infringement section below.

COPYRIGHT AND TRADEMARK NOTICES

All contents of this Website are ©2018 Tourism Integration Limited. All rights reserved. The Tourism Integration logo, the feijipiao.co.nz logo are trademarks of Tourism Integration Limited. Other logos and product and company names mentioned here in may be the trademarks of their respective owners. Tourism Integration Limited is not responsible for content on websites operated by parties other than Tourism Integration Limited
If you are aware of an infringement of our brand, please let us know by emailing us at support@feijipiao.co.nz. We only address messages concerning brand infringement at this email address.

ACCOUNT TERMINATION

Tourism Integration may also at its sole discretion limit access to the Website and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. If you believe that an account holder or subscriber is a repeat infringer, please provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer when filing your notice.

NOTICE OF INFRINGING MATERIAL

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages.

1. A clear identification of the copyrighted work you claim was infringed.

2. A clear identification of the material you claim is infringing on the Website, such as a link to the infringing material.

3. Your address, email address and telephone number.

4. A statement that you have a "good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law."

5. A statement that "the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."

6. A signature by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You may send us your notice by email to support@feijipiao.co.nz.

PATENT NOTICES

One or more patents owned by the Tourism Integration Companies may apply to this Website and to the features and services accessible via the Website. Portions of this Website operate under license of one or more patents. Other patents pending.
You agree that no joint venture, partnership, or employment relationship exists between you and the Tourism Integration Companies as a result of this Agreement or use of this Website.
Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use.
If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
This Agreement (and any other terms and conditions or policies referenced herein) constitutes the entire agreement between you and Tourism Integration Limited with respect to this Website, our services and your dealings and relationships with us, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial, arbitration or any other administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.

SERVICE HELP

For quick answers to your questions or ways to contact us, visit our Customer Support Center.